Frequently Asked Questions
Approval FAQs:
How do I get approved?
Getting approved at CarHop is simple. Just start by filling out the Start Your Approval form online. From there, a friendly CarHop team member will reach out, answer any questions, and help you find a car and payments that work for your budget.
Do I need good credit to get approved?
Not at all. CarHop helps people with all kinds of credit situations — bad credit, no credit, or limited credit.
What documents should I bring?
- A valid driver’s license or ID
- Proof of income
- Proof of residence
- A down payment (low down amount varies)
What will my payments be?
Your payments depend on the vehicle and approval details. A CarHop team member will walk you through options.
I started my approval online. What happens next?
A team member will reach out soon to help finalize everything. You can also stop by anytime.
Vehicle FAQs:
What warranty is included?
Every CarHop vehicle comes with an 18 Month/18,000 Mile Limited Warranty.*
Does CarHop offer a money-back guarantee?
Yes — CarHop offers a 7-Day Money-Back Guarantee or Vehicle Exchange.*
Do vehicles come with a history report?
Yes, every CarHop vehicle includes an AutoCheck® Vehicle History Report.*
What kinds of vehicles does CarHop sell?
CarHop sells used cars, trucks, vans, and SUVs. Inventory varies daily.
Do you take trade-ins?
Trade-in availability varies by location.
Payments & Locations FAQs:
Can I make payments online?
Yes, CarHop offers a secure online payment portal.
Does CarHop report payments to credit bureaus?
Yes. Making on-time payments may help you access more choices over time.
Where can I find a CarHop dealership?
Use the Find a Location tool on the website.
Who do I talk to after I buy?
Your local CarHop dealership is always happy to help.